“Through the coaching, I became more aware of how I tend to freeze under intense pressure during incidents. The sessions helped me recognise the early signs of that response and understand the underlying triggers. With support, I’ve put practical mechanisms in place to stay composed and decisive. This has improved my confidence and clarity in managing high, stakes situations, ensuring my response supports effective, informed decision, making even under pressure.”
Senior leader, British Telecom
“Simon demonstrated exceptional leadership in guiding the BBC through the unprecedented challenges of the COVID, 19 pandemic. His calm, strategic approach ensured business continuity while prioritising staff wellbeing and public service delivery. Through clear communication, adaptability, and empathy, he fostered stability and resilience across the organisation. Simon’s ability to balance operational demands with compassion helped the organisation not only endure but emerge stronger, setting a standard for effective leadership in times of crisis.”
Managing Director, BBC
“The ransomware exercise felt authentic and created real pressure and complexity. It prompted honest, constructive debate across the senior team on difficult issues like ransom payment, communication timing, and business continuity. The discussion built a shared understanding of how we’d respond and why, grounded in our values, and highlighted both our strengths in collaboration and where greater clarity on roles and escalation would help. Overall, it strengthened our confidence, alignment, and strategic resilience.”
Chief of Staff BBC
“The exercise simulated a major multi, industry incident with significant reputational risk, creating a realistic, high, pressure environment that tested senior leadership decision, making. It provoked the right questions around accountability, communication, and values under pressure, while fostering constructive debate and alignment on priorities. Overall, it strengthened confidence in our readiness and highlighted the need for clear coordination and ownership in managing this complex event.”
Creative Director, BBC Studios
